Frequently Asked Questions
How do I book a cottage?
You can either use ‘Online Booking’ - making a Reservation via our website with an online payment of a £200 Booking Deposit per property. Online Booking portals are in these pages... Availability and The Cottages (at a glance), plus Corner Cottage, Flint Cottage and Chapel Cottage.
Or, you can book by email, or by phone - if you prefer to speak to an actual person, or have any queries to be answered first.
Call 07860 887653 or email us at email@example.com
Where would I park?
You would park ‘roadside’ when you’re staying in one of our Holiday Cottages. Parking won’t be a problem for you – Saxmundham is a quiet town. You will probably be able to park right outside the property if you are staying at ‘Flint Cottage‘, otherwise just along the road or around the corner. (usually no more than 50 to 100 yards away). Chapel Road is quite narrow, so you cannot park right outside ‘Chapel Cottage‘ – but you may be able to park right opposite. ‘Corner Cottage‘ has double yellow lines around it – which is great, because no-one can park right outside and spoil your views from the windows. You can park right outside the front door to unload your luggage then just park up permanently a bit further along the road.
Do the cottages have central heating?
Yes – all the cottages have full gas Central Heating, with a Room Thermostat which is very easy to operate so you can control the temperature at the cottage yourself.
All the Cottages also have thermostat valves on each radiator, so you can adjust the temperature in each room. This way you can make the bedrooms cooler than the living room, for example, without needing to turn down the temperature as whole.
Is there Wi-Fi at the cottages?
All of our Holiday Cottages have FREE Unlimited access to Broadband WiFi, which is Fibre and the fastest available. The Smart TVs are connected to the Internet so you will also have extra Channels, i-Player and other Catch-Up TV. WiFi Codes are provided on your Arrival.
Are towels provided?
Yes – freshly home laundered towels are provided. Thick white towels. One hand towel, and one ‘bath-sheet’ sized bath towel per person. We also provide a hand-towel in the bathroom and in the kitchen, and plenty of tea-towels. We don’t, however, provide beach-towels, so you will need to bring your own.
Which is the best cottage to choose if we want to bring our dog on holiday with us?
All our cottages are ‘dog-friendly’, we make family pets very welcome, but please bear in mind that they are not suitable for large or boisterous dogs – we only permit small (or very small), clean and well-behaved dogs. If you are planning to bring your dog with you on your holiday, in addition to looking at the details of the Holiday Cottage itself you should also read our Pet Policy and our Terms & Conditions. In addition, our page on ‘Holidaying with your Dog’ will provide useful information.
Which is the best cottage to choose if I am a bit unsteady on my feet?
Both Flint Cottage and Corner Cottage are single-storey Holiday Cottages, so there are no stairs. They both have ground floor bedrooms and bathrooms. All the rooms are on one level, with no steps - just normal thresholds in some doorways at Flint Cottage and extra flat thresholds at Corner Cottage. There is level access (over just a doorway threshold) into the Courtyard at the back of Flint Cottage, and Corner Cottage has just two steps down into the alleyway and one step up to the level surfaced little Courtyard area at the back. The bathrooms have baths, with showers over the bath, and both baths have grip-handles on the sides. There is also a hand-rail on the wall in the bathroom at Flint Cottage. At Corner Cottage the bath is a especially ‘low-set’, and with a flatter bottom to the bath – making it easier to stand in. Corner Cottage has recently been totally refurbished, so we were able to incorporate many such things to make your stay even easier if you have some mobility difficulties.
See the Accessibility page also.
Are there any facilities at the cottages for babies?
Yes – for young babies (infants/babes in arms), we can provide a cot – free of charge. Just let us know when you book. Baby bottle-warmers will fit in all our microwave ovens. For slightly older children, we can provide a highchair. Again, this is free of charge – just let us know when you book. For the entertainment of children (or those young at heart!), there are some DVDs of childrens’ movies, and a few childrens’ books.
Where is the nearest shop?
The nearest shop is a convenience store about 450 yards away, in the Market Place. But walk another 50 yards and you’ll be in the High Street where you’ll find all the shops, cafes, restaurants, galleries, the town Museum, and the two supermarkets – Waitrose and Tesco.
See the Saxmundham page, to find out more about what’s in the town.
Where are the nearest beaches?
Nearest Coast & Beaches
All of the beaches closest to our Holiday Cottages in Saxmundham are on the Suffolk Heritage Coast. The most popular coastal towns nearest to the Cottages are Aldeburgh and Thorpeness, which are about 8 miles (15 mins drive-time or a 30 min bus ride) from Saxmundham, and have pebble beaches. The most popular sandy beaches nearby are Southwold and Walberswick, which are approx 30 mins drive-time travelling north along the A12.
Are there public transport services locally?
Yes – the local Public Transport services are very good for a rural area. There are regular train services to Woodbridge, Ipswich, Lowestoft and beyond. Local buses will take you to Snape, Aldeburgh, Leiston and the surrounding villages, or on to Halesworth and Darsham, etc., for days out to Southwold.